What to Look for in a Property Management Company in Charlotte, NC

Are you looking for a property management company in Charlotte, NC—one that will prove up to the challenge of protecting your real estate investment, keeping it fully rented out, growing its value over time?

If so, there are a few things you should know.

For starters, there are a lot of property management companies in Charlotte, NC, but not all of them are created equal. There are companies quite big and quite small, old and new, specializing in certain property types or else offering broader service palettes. And before you settle on any one company, it’s smart to do a little research and land on the company that best fits your needs.

Finding Your Charlotte Property Management Company

That all sounds well and good, but what should you be looking for as you seek a property management company in Charlotte, NC?

Consider the following as non-negotiables:

Experience. Property management is something that requires more than just good intentions. It requires real, intimate knowledge of laws, industry best practices, and the local market. As such, you’re better off with a company that has a few years, or really even a few decades, of property management experience.

Local roots. It’s important to choose a company that actually has a local presence in Charlotte—for a couple of reasons. One, it’s good for your property management company to have good relationships with local vendors, which can save you some money. And two, a company with a local office is going to be present at your property much more frequently.

Transparent pricing. Make sure that you talk with your potential property management company about how it gets paid—and that you establish upfront what the fee structure is like. (Ideally, it’ll be a percentage of monthly rentals.)

A comprehensive list of services. Your property management company should be willing to do basically whatever you need of them, as far as maintaining property values and getting tenants into the building. You should also have a clear contract that states exactly what the management company will and will not do on your behalf.

References. Finally, when interviewing a property management company, don’t be afraid to ask for references—and don’t hesitate in following up on them!

Make sure that, as you seek a property management company in Charlotte, NC, you find one that has all of these core elements in place.

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Bryan Kuester

Bryan Kuester

Bryan is the CEO of Kuester Management Group. He has over 15 years of managing community associations throughout North and South Carolina.

His specialties include Community Association Management - maintenance, budgeting for operational and reserve funding, long-range planning, covenant enforcement, amenity management, onsite management, large scale management.