What to Consider When Hiring a Community Association Management Company in Charlotte, NC

Managing a property is, in many ways, a full-time job—and many landlords and property owners simply do not have the kind of time needed to really do this job right. That’s why they choose to outsource to a professional property management company, which can take much of the burden by providing daily maintenance, upkeep, and administration.

The challenge is that not all property management companies are created equal. That’s why it’s typically recommended that landlords interview a few different companies before deciding on one.

Interviewing Charlotte Community Association Management Companies

So if you’re looking for an expert in Community Association Management in Charlotte, NC, you’re going to want to do some homework. As you research and interview different property management companies, we recommend keeping the following tips for What to Consider When Hiring a Property Management Company in Charlotte, NC

  • Ask your potential property manager how many properties are currently under management—and then ask how many total employees assist in this work. This is a great way to get a feel for how much direct, personal attention your properties are actually going to receive. After all, you may meet a property manager whose three-person team is trying to manage 56 different units. How much attention do you really think they’re going to give to yours?
  • Ask if the manager has any properties of his/her own. This can actually be a conflict of interest. Say your rental property has a vacancy at the same time your manager’s does. Which do you think the manager is going to work to fill first?
  • Try to get a real commitment—even a soft one—to regular inspections of your property. Simply put, you want a property manager who’s going to show up at your property and check things out pretty routinely. Don’t settle for anything less!
  • Of course, you will want to get an up-front, transparent understanding of how your property manager gets paid. The norm is for property managers to take a percentage of your total rents—somewhere between 7 and 10 percent, maybe. Make sure you really have a good sense of how you’ll be compensating your manager.
  • Finally, always ask about experience level and local reputation. You have every right to seek out a property management company that has real, longstanding experience in the Charlotte area. Ask for references, too, and scour online reviews.

The property manager you choose will ultimately play a big role in making your investment either a failure or a success—so this isn’t a decision to make lightly.

Put some time into interviewing candidates and doing some online research—and if you meet a property manager who you simply don’t feel comfortable with, then don’t hire them, simple as that.

To learn more about Kuester’s property management services in Charlotte, of course, you’re always welcome to give us a call. We’re happy to talk with you extensively about what we can do!

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Bryan Kuester

Bryan Kuester

Bryan is the CEO of Kuester Management Group. He has over 15 years of managing community associations throughout North and South Carolina.

His specialties include Community Association Management - maintenance, budgeting for operational and reserve funding, long-range planning, covenant enforcement, amenity management, onsite management, large scale management.

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