Understanding Common Roles Within the HOA

There are a lot of moving parts in a homeowners association, and a lot of people who contribute to the community’s success. Some people are very visible while others work behind the scenes. Understanding the different roles people play can help you to better appreciate your community and know how you can be more involved.

Here’s a breakdown of some common roles you should know:

Board of Directors: The board establishes and enforces the policies, procedures, and rules for the community. They also set and manage the budget, coordinate meetings, handle emergencies and complaints, keep records, and oversee the overall management of the community.

Committees: Committees support the board with a wide range of tasks. Each committee has a focus, whether it’s architectural review, finance, welcoming new homeowners, planning events, or countless other things. They have specific goals and objectives to achieve. Homeowners who want to get involved but not be on the board often find that committee membership is a good option.

Homeowners: This includes anyone who owns a home within the community, including board members. Homeowners are expected to be respectful and abide by the governing documents set forth by the HOA board. This means attending meetings and reading communications to stay up-to-date with any changes. However, homeowners should also play an active role by participating in meetings and voicing concerns or suggestions on how to improve the community.

Volunteers: Volunteers may or may not be part of committees. They may be homeowners who offer their assistance on an as-needed basis for special events or activities held within the community. Someone may volunteer once, or they may do it more regularly depending on the HOA’s needs and their skill sets.

Property or Community Managers: These are professionals that partner with HOA board to help enforce rules and regulations, coordinate day-to-day operations and communications, handle inquiries from members, oversee maintenance and upkeep of the community, mediate disputes, provide insight to support decision making, and much more. They do not make decisions for the HOA, but they are a resource for information and guidance because they are familiar with common laws and policies.

Everyone has their own roles, but they also must work together within the best interest of the community. There are plenty of opportunities for homeowners to get involved at various levels and help shape the community they live in. Decide where you best fit in and become an active member of the association so your voice is heard and talents are put to good use. Partnering with a property management company like Kuester can help your HOA to stay organized, work more efficiently, and communicate with individuals across the organization. Contact us today to learn more!

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Bryan Kuester

Bryan Kuester

Bryan is the CEO of Kuester Management Group. He has over 15 years of managing community associations throughout North and South Carolina.

His specialties include Community Association Management - maintenance, budgeting for operational and reserve funding, long-range planning, covenant enforcement, amenity management, onsite management, large scale management.