Showing Thanks in the HOA

There is no denying that 2020 has been an exceptionally challenging year. The country (and world) has faced a lot of unknowns and had to figure out how to continually adapt. HOAs are no exception.

Board members have been tasked with increasing health and safety measures, whether that means shifting meetings online or putting new procedures in place for pool use. They have worked closely with homeowners facing financial hardships and adjusted the association’s budget to account for changes to income and expenses. There always seems to be new hurdles to overcome, but communities are doing their best to push through.

As the year winds down and Thanksgiving approaches, now can be a good time to reflect on the amazing ways that people have stepped up this year. It is important to show gratitude and let others know that they are appreciated. Board members, volunteers, and members have all played an important role in keeping the HOA functioning as seamlessly as possible.

Here are just a few ways to show thanks:

  • Handwritten notes: Take a moment to jot a quick note to someone and thank them for their service or support. You can mention a specific act of kindness, or just their overall willingness to assist as needed with a positive attitude. The board can write notes to committee members and other volunteers who have contributed this year.
  • Chalk the walk: Encourage homeowners to write positive messages of gratitude and thanks on their sidewalk or driveway. It can be very uplifting for people walking or driving by. A kind word can turn someone’s whole day around.
  • Shoutouts: Devote part of the newsletter or member website to sharing positive stories and notes of thanks. Call out specific people for the work they have done. Members could also submit credited or anonymous thanks about how other members have supported them this year. There are a lot of people who delivered groceries to neighbors, helped with repairs, watched children, mowed lawns, and performed many other kind acts to help one another.
  • Food drive: With the Thanksgiving holiday nearing, consider collecting canned goods, frozen turkeys, and non-perishables for those in need. Many families are still dealing with unemployment and financial hardships. Members could privately contact the board if they need anything for their family, and other donations can be given to a local food bank or shelter.

If the board has the resources, it could put together tokens of thanks for volunteers such as a gift card or other small gift. Or perhaps it could rent out an ice cream food truck and treat members to a free scoop during a set time, or give out gift certificates or discount coupons to redeem. The association may be able to work out a deal with a local business.

Get creative and let members know that their hard work, dedication, and acts of kindness toward their neighbors have not gone overlooked. Thanksgiving may look a little different this year without large gatherings of family and friends, but the HOA community can feel like family.

For help bridging communications, organizing events, and managing day-to-day operations, partner with a property management group like Kuester. We’ll work with your association to put together a plan that fits your unique needs and goals. Contact us today to learn more.

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Bryan Kuester

Bryan Kuester

Bryan is the CEO of Kuester Management Group. He has over 15 years of managing community associations throughout North and South Carolina.

His specialties include Community Association Management - maintenance, budgeting for operational and reserve funding, long-range planning, covenant enforcement, amenity management, onsite management, large scale management.

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