When you live in a homeowners association, it is important to know who you can talk to should you ever have any questions or concerns. In many cases this means talking with members of your HOA Board of Directors, though in some cases it might mean speaking with the homeowners association management company.
The problem is, when you are brand new to the neighborhood, you may not know who the management company is. Thankfully, it’s usually pretty easy to figure out who the appropriate point of contact is.
At Kuester Management Group, we are pleased to offer HOA management services in Charlotte NC, Huntersville NC, Myrtle Beach SC, and HOA management in Fort Mill SC. In this post, we’ll offer some quick tips for identifying your HOA or property management company.
Tips for Identifying Your HOA Management Company
1) Review Your Welcome Materials
When you move into an HOA neighborhood, you will likely receive welcome materials, or a packet that includes information about life in the community. It is customary for this welcome packet to feature some information about the management company, including contact information. This welcome packet should be provided by the seller, real estate agent, or by the HOA Board itself.
2) Check Your Official HOA Documents
HOA communities always have governing documents in place, outlining how the association is run. These documents can include bylaws; covenants, conditions, and restrictions (CC&Rs); and various rules and regulations. In many cases, these documents will include information about the management company itself, along with some important clarifications about the roles of the management team and the Board.
3) Contact Your HOA Board
Speaking of the Board, they should always be more than happy to provide details about the community association managers. When you reach out to a Board member, they should be prepared to provide you with contact information for the management company or to directly assist you with any questions you have about life in the community. Note that most Boards are good about answering emails from residents, so this may be the quickest path for you to take.
4) Go Online
Of course, you can often find the information you need via online search, which may bring you to a relevant management company directory. Simply searching for [name of your community] and [management company] may be all it takes to get the answers you need.
5) Ask Around
Still another option is to ask your neighbors! If you’re new to the community, reaching out about the management company can be a great icebreaker, allowing you to connect with your neighbors more readily.
6) Attend an HOA Meeting
Finally, consider attending the next open meeting of the HOA. Not only can this provide you a chance to see how the association really works, from financial management through other operational duties, but it may also provide a good avenue for asking questions about the HOA management team.
Frequently Asked Questions
How do I contact my local HOA?
You can usually find emails and other contact information by checking an online directory, asking your Board members, or even inquiring with the neighbors. Also be sure to consult the materials given to you when you joined the HOA.
How do I find my HOA information in NC and SC?
Consulting your welcome packet, reviewing official documents, seeking the next open HOA meeting times, or simply emailing the Board should all work fine.
How do I find CC&Rs for my property?
This information should be provided when you join the community, and your Board should make it readily available upon request. In fact, CC&Rs may be available in a members-only portion of the HOA website.
