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Imagine this, you live in a quiet, well-maintained community. You’re part of a homeowners association where things once ran smoothly. However, recently you’ve started noticing troubling signs.
Board decisions seem inconsistent, there is infighting at board meetings, finances aren’t making sense, and it seems like some HOA board members are making choices that benefit themselves rather than the community.
As a homeowner or fellow board member, it’s frustrating to witness unethical behavior like misuse of power, failure to follow the bylaws, or personal gain being prioritized over the collective good. This kind of misconduct can erode trust and lead to significant problems, from decreased property value to division among neighbors. And it’s absolutely imperative to address these issues head-on, as they can have a long-lasting impact on the community’s health and fairness.
In this article, we’ll examine how to deal with unethical HOA board members and how a professional management company can alleviate issues. Kuester Management Group has handled these kinds of problems as a leading provider of HOA management company in Charlotte NC, Huntersville NC, Wilmington NC, Myrtle Beach SC, and Fort Mill SC.
Understanding Unethical Behavior in HOA Boards

Unethical behavior among board members can take many forms, but it generally involves actions that go against the best interests of the community or violate the rules that the board is supposed to uphold.
These actions not only damage the integrity of the board but also erode trust within the community. Homeowners and fellow board members need to recognize these unethical behaviors early on to prevent further harm.
Some common examples of unethical actions include:
- Financial Mismanagement: Misusing association funds, poor budgeting, or failing to provide financial transparency to community association members.
- Conflicts of Interest: Board members engaging in decision-making processes that benefit them personally, such as awarding contracts to family members or businesses they own.
- Ignoring Governing Documents: Failing to follow the community’s bylaws, CC&Rs (Covenants, Conditions, and Restrictions), or other legal guidelines.
- Discriminatory Practices: Unequal enforcement of rules, making decisions based on personal biases or preferences, or creating an unwelcoming environment for certain groups.
Unchecked unethical actions can lead to legal issues, unhappy residents, and diminished property values.
How to Identify Unethical Behavior in HOA Board Members
Usually, unethical HOA board member behavior starts subtly.
Some common red flags include:
- Lack of Transparency: Decisions being made without clear communication to the community, or financial details being kept hidden.
- Favoritism: Board members consistently making decisions that benefit specific individuals or groups, rather than the community as a whole.
- Secrecy: Meeting or decision-making processes being made behind closed doors instead of at board meetings or without proper notice to community association members.
To identify unethical behavior, it’s important to gather evidence. Homeowners should keep records of meetings, emails, and other communications. Documenting any irregularities or suspicious actions can provide a solid foundation when addressing the issue.
Additionally, transparency is key in HOA management. Board members should share meeting minutes, financial reports, and decisions openly with homeowners. When the board operates in this fashion, it helps build and maintain trust–and reduces the risk of misconduct, which ensures the community remains well-managed and fair.
Steps to Take When You Suspect Unethical Behavior
If you suspect some bad apples among HOA board members, it’s important to approach the situation methodically to ensure that the issue is resolved fairly and professionally.
Here are the steps to follow:
Step 1: Review the Governing Documents
Start by reviewing the HOA’s governing documents, including the bylaws and CC&Rs. These documents often outline procedures for handling disputes or unethical actions–and they can help guide you on the appropriate steps to take.
Step 2: Gather Evidence
Before taking any action, make sure you have concrete proof of unethical behavior. Keep a record of meetings, emails, financial reports, or any other relevant documents that support your claims. It’s essential to address the issue based on facts, not assumptions.
Step 3: Approach the Board Member Privately
If you’re comfortable doing so, try approaching the board member 1:1. A calm and professional conversation can sometimes resolve issue without escalating the matter. Convey your concerns clearly and listen to their side of the story. It’s possible that a misunderstanding is at the root of the issue.
Step 4: Address the Board
If private communication doesn’t resolve the issue, call a board meeting that brings the matter to the attention of the board of directors and formally raise the concern. Be prepared with evidence and stay focused on the facts. The board should discuss the issue and determine the next steps.
Step 5: Use Mediation or Dispute Resolution
If the issue remains unresolved, consider involving a neutral third party before retaining legal counsel, such as a mediator, to help facilitate a resolution. Mediation can provide an impartial platform for all parties to discuss the matter and reach a fair agreement, especially if the situation has become contentious.
The Role of an HOA Management Company in Addressing Unethical Behavior

Professional HOA management companies, like Kuester Management Group, play a key role in addressing unethical behavior within a community. These companies provide unbiased oversight and ensure that board members adhere to legal regulations and community standards.
They offer a neutral perspective in that they help to resolve conflicts impartially and efficiently.
Kuester Management Group’s approach to managing board member misconduct that occurs in HOAs in North Carolina and South Carolina involves careful investigation, adherence to governing documents, and facilitation of improved governance practices.
By involving a management company, homeowners and boards can benefit from professional guidance, confirming that ethical issues are handled fairly and with transparency, creating a healthy community environment.
What to Do if the Board Member Remains in Power
If an unethical board member continues to hold their position despite efforts to address the issue, homeowners and fellow board members still have options to protect the community. Taking collective action and staying informed are key to driving change.
- Organize with Other Homeowners: Gather support from community residents to push for accountability.
- Petitions and Voting: Advocate for board member removal through petitions or by voting in new leadership during elections.
- Call a Special Meeting: Request a formal meeting to discuss concerns and propose necessary actions.
- Seek Legal Advice: In extreme cases, consult with legal counsel to explore options for removal.
- Stay Proactive: Keep attending board meetings, reviewing financial reports, and ensuring board transparency.
A Commitment to Integrity and Ethics
Addressing unethical behavior in an HOA is imperative for maintaining a great community for all residents. By recognizing warning signs, taking action, and involving professional management when needed, community association members can help uphold ethical standards.
Contact Kuester Management Group for expert guidance in HOA governance, conflict resolution, and ensuring board accountability.
FAQs
What is unethical behavior of the board of directors?
Unethical behavior includes financial mismanagement, conflicts of interest, discrimination, and failure to follow governing documents.
What makes a bad HOA board member?
A bad board member lacks transparency, prioritizes personal interests, ignores homeowner concerns, and fails to enforce rules fairly.
How do you deal with an abusive HOA board member?
Document their behavior, address concerns, through formal communication, involve other homeowners, and escalate the issue to the full board of directors or legal authorities if necessary.
How do you hold an HOA board accountable?
Homeowners can attend meetings, request financial records, organize petitions, vote for new board leadership, or seek legal counsel if violations occur.