Encouraging More Homeowner Involvement in the HOA

Encouraging more Homeowner Involvement in the HOA

Running an effective homeowners association takes the work of many. Sure, the board can hold meetings and make decisions, but what really makes an HOA community a great place to live is the involvement of its members. Through committees and volunteers, the neighborhood can build a sense of unity and enjoyment for all.

Oftentimes lack of involvement isn’t because homeowners don’t care, but rather because they’re busy, they aren’t sure what to do, and don’t know how they can be of service. With the right strategies in place, the HOA can make member involvement a larger part of the neighborhood and enhance its benefits. So how are most communities go about encouraging more homeowner involvement in the HOA Community?

  • Hold social events every few weeks to get homeowners together and allow everyone to get to know each other. People are more apt to participate if they feel comfortable with the people they’ll be working with and have built some friendships.
  • Provide regular communication via email, the HOA website, social media, flyers, and face-to-face communication. Let homeowners know about what is going on and ideas for upcoming events or services. Share with them what the board and committees are doing and what they’d like to do in the future.
  • Listen to homeowner feedback. Find out what their concerns and ideas are. Use these discussions to initiate committee or volunteer activities that truly make a difference and align with their goals and objectives as well as the HOA’s. Let volunteers know that what they’re doing matters and isn’t just busywork.
  • Recognize the efforts of homeowners. Dedicate a portion of the newsletter to highlighting positive things that are happening in the community. Host an appreciation get together for all of those who are volunteers to show them that their efforts are not being overlooked. Make them feel appreciated and valued.
  • Offer diverse opportunities for involvement. Many homeowners are worried about not having the time or talents to participate. Provide activities that are one-time as well as those that are ongoing. Outline exactly what the commitment from volunteers would be, what the expectations are, and what skills are necessary or whether training is provided. Be proactive in addressing their concerns and make it easier to get involved in a way that works for their schedule and interests.

One of the most important things to do is keep talking. It’s easy to overlook a blurb in a newsletter, but if you strike up a conversation while sitting around the pool, stopping to admire someone’s flowers, or playing with your kids at the playground, it’s more likely to make an impact because it’s more personal. Also encourage other volunteers to share their experiences to entice more homeowners to get involved. When everyone works together, the community can be an even better place to live.

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Bryan Kuester

Bryan Kuester

Bryan is the CEO of Kuester Management Group. He has over 15 years of managing community associations throughout North and South Carolina.

His specialties include Community Association Management - maintenance, budgeting for operational and reserve funding, long-range planning, covenant enforcement, amenity management, onsite management, large scale management.