A good HOA board serves many functions, a lot of which are related to maintaining the property values of a given community. Another important role, however, is that of facilitating smooth and comfortable community living, something achieved, in many cases, through simple communication. That’s why it’s so important—now more than ever—for associations to think seriously about launching their own community websites.
You may think it a waste of time and resources to launch a website for your community; after all, if people are living in that community day in and day out, why would they need to read about it on the web? Consider, however, all the ways in which a community website could improve the lives of residents; it would provide an easy way to communicate important information about scheduled maintenance, community events, and pool openings or closings.
Additionally, a community website can potentially streamline the operations of the board itself. For example, you could post to your community website the bylaws of the association, where they would be available for all citizens; this way, members of the board don’t have to spend time retrieving hard copies of these documents for every resident who files a request.
And on top of that, the community web portal could provide an easy way for community members to pay their HOA dues. This really kills two birds with one stone, so to speak. It’s convenient for residents, but, again, it’s also something that cuts back on the time and effort board members need to put into tracking down payments.
If you work with a professional management group, such as Kuester, you might inquire what kinds of web services they offer. Many of these companies are beginning to offer website creation and management as a service option for residents, and it’s a service that could be truly invaluable to your board and your community.