Kuester Management Announces Partnership with GDC Total Business Solutions

The implementation of lean management initiatives tend to be common during periods of recession and economic tumult, but sometimes they are brought on by a completely different set of reasons. Kuester Management, an HOA management company serving both Carolinas, has announced a lean management program that will effectively streamline its operations and allow for cost-effective expansion.

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Kuester Association Management Answers Client Survey with Call Center Changes

Kuester Association Management Answers Client Survey with Call Center Changes Kuester Association Management, in response to the feedback obtained through a client response survey, announces changes to its Call Center, and other efficiency-increasing service changes. Fort Mill, South Carolina, September 20, 2011— It is common for companies to solicit feedback from valued clients and customers, but less common to hear precisely how that feedback is being put into action. In the case of Kuester Association Management, however, there is little question that client feedback is both heard and put into effect. Kuester, an association management company that oversees communities and commercial properties throughout North and South Carolina, sent a feedback questionnaire to its clients in the Summer of 2011. Now, the company is revealing the lessons learned, and the new policies that the survey results generated.

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Kuester Companies Acquires Pinnacle Management Group

The Kuester Companies, the Carolinas’ leading provider of homeowner association (HOA) and commercial real estate management services, today announced it has acquired Charlotte-based Pinnacle Management Group. In this merger, Pinnacle Management Group has joined forces with The Kuester Companies’ premier residential community management division, Kuester Management Group, in a partnership that will guarantee best-in-class customer relations and a more extensive offering of association management services for Pinnacle’s 28 HOA customers.

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Revitalizing Commercial Development

Read about how Kuester’s professional management support delivers a boost to commercial real estate development to move forward to sustain profitability in the spring/summer 2012 issue of Carolina Mountain Life.

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