5 Tips to Become a Better HOA Board Member

Serving on the HOA board can be a wonderful experience, but it can also be a lot of responsibility. You’re tasked with working in the best interest of all homeowners and their property. This can be a big undertaking. However, you are not alone. Don’t forget that you’re part of a team, and together the board makes decisions, not just one person.

But even as part of a team, you’re still responsible for doing your part and being the best board member you can be. Here are a few tips for enhancing your efforts and making the most your time in the role:

1. Socialize.

How well do you really know other homeowners in your neighborhood? How well do they know you? Since you hold a leadership position, it’s a good idea to continually be building relationships and cultivating trust. Attend community events, smile and greet people when you see them, and make sure you’re out and about so members can put a face with a name.

2. Educate yourself.

In addition to understanding the HOA’s governing documents, make it a point to take some professional development classes. Improve your financial acumen, enhance your leadership skills, learn how to resolve conflict, or brush up on how to run an effective meeting. Always be striving to grow and learn so you can better support your HOA in all that it does.

3. Separate your personal and professional life.

Yes, you are a board member, but you are also a homeowner (and a spouse, parent, coach, business professional, etc.). It’s important to establish boundaries so you don’t burn yourself out and so you don’t take everything too personally. Have specific times devoted to board work so you’re not taking calls and answering questions 24/7. Also, put aside your personal agenda when you’re doing HOA tasks and focus on what is in the best interest of the entire community, not just yourself and your friends. As a board member, you should be unbiased.

4. Be proactive.

Don’t wait for everyone else to come up with projects or solutions. Pay attention to what is happening around you and what could benefit the community. Bring new ideas to the table and keep an open mind to what others have to say. Rather than sitting idly by and going with the flow, be an active participant.

5. Improve communication with your property manager.

Partnering with a property manager can allow the HOA board to focus on important matters that cannot be delegated. However, your property manager is not a mind reader, so have open communication so they understand how they can best meet the association’s needs and keep things running efficiently and effectively. If there is something the board needs help with, don’t be afraid to reach out. Check in regularly to make sure everyone is on the same page and nothing is overlooked.

If your HOA is not working with a property management company, now is a great time to start looking and build this relationship. A community manager can play an integral role in the success of your HOA and support you in becoming a better board member. Contact Kuester today to learn more.

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Bryan Kuester

Bryan Kuester

Bryan is the CEO of Kuester Management Group. He has over 15 years of managing community associations throughout North and South Carolina.

His specialties include Community Association Management - maintenance, budgeting for operational and reserve funding, long-range planning, covenant enforcement, amenity management, onsite management, large scale management.