Please note, mailed HOA payments via USPS may have delayed delivery and processing.
Visit our Payments Page to find out about other ways to pay.

5 Signs It’s Time for the HOA to Hire a Professional Management Company

There are a lot of rules, regulations, and tasks associated with running an effective HOA. These responsibilities can quickly become a full-time job, especially in larger associations. But regardless of size, many associations find that partnering with an HOA management company makes the job more manageable and less stressful.

A community manager can take on a significant amount of work and allow the board to focus on key priorities that cannot be delegated. If your HOA is currently self-managed, here are a few red flags to look for that may indicate it’s time to join forces with an HOA management company.

1. Board members are becoming burned out.

With so much responsibility on their plates as a self-managed HOA, board members can quickly become overwhelmed. Going from their day job to meeting all of the needs of the HOA in the evenings and weekends can be chaotic and leave little downtime. If it has become hard to fill board positions or board members are struggling to stay afloat, working with a management company can be a lifesaver because they can take on many day-to-day and operational tasks.

2. Board members are unsure of the rules.

It is essential for the HOA to fairly and consistently enforce the rules, but if policies are unclear, open to interpretation, or simply non-existent, that can make running an orderly association challenging. An HOA manager can help the board to review existing documents, make sure rules are relevant and enforceable, and follow appropriate steps to implement changes as necessary. Plus, they can be a great resource for board member education and training.

3. The association is facing financial troubles.

Are homeowners falling behind on paying dues? Is collections enforcement inconsistent? Do assessments not meet the budgetary needs of the association? Managing HOA finances can be quite the undertaking, especially if the board is lacking financial experience. Working with a management company can allow the board to put an effective budget in place, stay up-to-date with dues, and manage its reserve fund to meet projected needs.

4. There is inconsistent communication.

Homeowners should be aware of what is happening within their neighborhood. They don’t want to wake up to find the sidewalk is being torn up or they suddenly have a violation for their trash cans. They also want to know that they have a voice and their opinions are being heard. A community manager can ensure communications are distributed regularly, help organize meetings, and be available to answer basic questions about the HOA and its rules and regulations.

5. The community has become stagnant.

Many associations fall into a rut. When leadership rarely changes and things seem to be running smoothly, opportunities for improvement are often overlooked. That means that capital projects, social activities, and updated policies are put on the back burner. Partnering with an HOA management company can stimulate the association to keep moving forward and making positive changes that benefit homeowners and boost property value.

If your HOA could benefit from additional guidance, support, and industry knowledge, it’s time to start researching your options for an HOA management company. Contact Kuester today to learn more about the diverse range of services we provide associations to help them operate as effectively and efficiently as possible.

Share Article
Share on facebook
Facebook
Share on linkedin
LinkedIn
Share on twitter
Twitter
Bryan Kuester

Bryan Kuester

Bryan is the CEO of Kuester Management Group. He has over 15 years of managing community associations throughout North and South Carolina.

His specialties include Community Association Management - maintenance, budgeting for operational and reserve funding, long-range planning, covenant enforcement, amenity management, onsite management, large scale management.