4 Reasons to Create an HOA Website

When looking for information, the first place many people turn is the Internet. Online resources provide a wealth of knowledge at the click of a button. Having an HOA website can allow members to access a wide range of tools, documents, and resources in one place and streamline communication. There are many options for simple do-it-yourself sites, or the association can hire a professional.

If your association is still paper-heavy and does a lot of things manually, here are a few reasons to consider an HOA website:

1. It serves as an introduction to potential homeowners.

The public portion of your website can showcase everything the community has to offer and why it is an incredible place to live. Highlight key features and amenities including pictures. Provide directions for where the development is located and mention how many homes there are, the local school district, and other important facts potential buyers would want to know.

2. Members can access necessary files.

You can password-protect a section of your website for member-only access and upload copies of governing documents, common forms, meeting minutes, and other resources. There can also be a section with contact information for board members or a member directory. This makes it easier for members to quickly find what they need without digging through their files at home.

3. The association can simplify the payment process.

Add an option where members can pay assessments online. This cuts out a lot of the work associated with writing, mailing, processing, and posting checks. Dues can be paid immediately without having to worry about delivery time by the post office or dropping payments in a lockbox. Online payment options can reduce delinquencies.

4. It is easy to manage and share updates.

Go green and reduce the amount of print mailings sent by the HOA. Instead, post announcements online, keep a community calendar of events, add reminders about upcoming meetings, and include a section of frequently asked questions. Rather than referring back to multiple emails or flyers, members can see everything online in one convenient spot and access it wherever they may be.

If the HOA opts to create a website, keep the design simple and easy to navigate. It doesn’t have to be anything fancy or complex. Designate one or two people who will regularly update the site so they can keep track of what needs to be done and nothing is overlooked or duplicated. Make sure that information is up-to-date so members can stay current and aren’t looking at forms or rules that have since been changed.

Communication is vital in the HOA, and having a current website can play an integral role in connecting with members. To learn more about how to improve communication and streamline operations within the HOA, contact Kuester today.

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Bryan Kuester

Bryan Kuester

Bryan is the CEO of Kuester Management Group. He has over 15 years of managing community associations throughout North and South Carolina.

His specialties include Community Association Management - maintenance, budgeting for operational and reserve funding, long-range planning, covenant enforcement, amenity management, onsite management, large scale management.